Frank Nordby was hired as an apprentice clerk back in 1974. His weekly schedule was made up of two (2) grave yard shifts and three (3) day shifts. This was a normal schedule for a peron being trained to perform all job duties in the progression to becoming a journeyman clerk. During the grave yard shifts there were normally two (2) employee's on duty when there wasn't a delivery load that needed to be stocked by the night crew.
This was a 24 hour Albertsons' store and during the night one of the employee's would fill the shelves that were empty and bring forward the product on the selves. The other employee clerk would check out the customers who did their shopping late at night or early morning. One night, while Frank Nordby was working in the grocery aisles, he received a call from the employee at the checkstand requesting him to come to the front checkstand.
After Frank arrived at the checkstand, he was told by the other employee that two young men (customers) wanted to buy seven cases of 12 pack beer, and that Frank needed to go back and retrieve the beer while he rang up the purchase for these two young men. When Frank got back to the backroom and grabbed the stack of beer with a dolly, he thought to himself this was a lot of beer for these two young men, and so when he returned to the checkstand, Frank asked the two young men to show him a receipt for the purchase of the beer.
The two young men then mentioned to the other clerk "receipt?" Frank then went over to the cash register and noticed that there hadn't been anything rung up on the detail tape. At this point, Frank told the two young men that they couldn't have the beer unless they had a receipt. The two young men then left the store and the other employee didn't say another word to Frank.
When the Albertsons' store manager came into work at 8am, Frank spoke with him concerning the potential merchandise theft that the other Albertsons' employee was involved in during the night.
The store manager then told Frank that the person Frank was accusing of trying to steal beer during the night by giving it to his friends was the grandson of one of Albertsons' biggest shareholders. Then the store manager said to Frank "Do you want me call this employee up to this office right now and let him hear what you just told me?" Frank said "Sure, I wanted to tell you so you can keep an eye on him." The store manager never called this young man up to the office and didn't do a darn thing about this young man's dishonesty.
Above feature Albertsons' service award plaque and Albertsons Board of Directors. The Board paid Larry Johnston (the CEO) millions of dollars to do a job that any homeless man without any experience in the grocery business could have done. What is interesting about this 25 year service recognition plaque being awarded to Frank Nordby in 2004 is the fact that Frank Nordby quit Albertsons' back in 1976 with no intention of ever working for this unprofessional company, located in Boise, Idaho, again.
